CSMN601

This is my Weekly Blog for CSMN601. To reinforce concepts learnt in this course, this weekly blog posting will contain reflections on experiences during the week. I will be using this as a personal journal containing items such as comments on the course and its requirements, linkages between the course material and everyday activities, and general outlook on future.

Friday, December 01, 2006

Session 13


I had to share this cute picture, it's so cute, brought a smile on my face when I saw this and am sure you will too.Thanks to my friend (whose name is also Monica) for sharing this picture :)
It was really interesting to read about "Offshore Outsourcing". India seems to be the most popular outsourced location from many of the articles I have read. It was interesting to know that customer dissatisfaction is a main problem in case of outsourcing for call centre.
"The techs I had the privilege of dealing with were unintelligible due to heavy East Indian accents compounded by speaking much too quickly for me to understand," says one unhappy Dell customer who posted complaints on PlanetFeedback.com
Discussion thread on following standards for implementing computing technologies is really interesting. I am all for following standards. Following Standards helps in inteoperability of various products.
Coming up with the Job description of CIO using WIKIS (http://csmn601fall06.wikispaces.com/CIO+Job+Vacancy+Announcement) was great. Ummmm waiting to be in a position to hire a CIO for my future company :)
It's friday, and I have completed all my assignment due :) This will give me time to focus on my Bluetooth Research.

0 Comments:

Post a Comment

<< Home